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Frequently Asked Questions

Get answers to your questions about Firestone Direct, our services and how to get and pay for your appointment.

Popular FAQ Topics

What is a mobile mechanic?
Can a mechanic come to my house?
Why is a mobile mechanic better than going to a mechanic near me?
Why is Firestone Direct better than new tire service at a garage near me?
Can I get roadside assistance (AAA) at my house?
What happens in inclement weather?
When and how do I pay for my mobile mechanic service?
Why choose Firestone Direct over getting an oil change near me?
Why is Firestone Direct better than brake service at a garage near me?

Does my mobile brake service or replacement come with a warranty?
Does my mobile oil change come with a warranty?
Is there an overarching warranty that applies to most Firestone Direct services?

Can I get an oil change right now?
Can I get my car battery replaced right now?
How can I get a new tire installed right now?
How do I cancel an auto service appointment?
How do I reschedule an auto service appointment?
Is there a mobile mechanic available near me?
What do I do if I need brake service right now?
What should I know ahead of booking my mobile mechanic service?
Where is Firestone Direct available?

About how much should I expect to pay for new tires?
Do I need to tip a mobile mechanic?
How much does it cost to get an oil change?
How much will a brake installation cost me?
How much will a new battery replacement cost me?
Is a mobile mechanic cheaper?
When and how do I pay for my mobile mechanic service?

How long does a diagnostic test take on your car?
How long does a mobile oil change take?
How long does a mobile tire change take?

Can I get an oil change service at home?
Can I get an oil change service at my home or office?
Can I get a vehicle inspection at my home or office?
Can I get new tires installed at home?
Can I get new tires installed at home?
How can I get my brakes repaired at my home?
How do I get my battery replaced at my home or office?

Can I get roadside assistance (AAA) at my house?
Do all Firestone Direct services come with a courtesy vehicle inspection?
What if the mobile mechanic runs into a complication and can’t finish the job?
Will my Firestone mobile mechanic clean up after my brake replacement?
Will my Firestone mobile mechanic clean up once my oil change is done?
Will my Firestone mobile mechanic clean up once my service is done?

All Topics

About Firestone Direct
Auto Service Warranties
Booking Appointment Management
Identifying Problems
Routine Maintenance Tips
Service Pricing
Service Time
Types Of Service
What Mobile Mechanics Do

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